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4075 Wilson Blvd, 8th Floor,
Arlington, VA 22203

26 C, Commercial Broadway,
DHA Phase 8, Lahore
Advisory

Product and Service Design

Get strategic guidance on creating a sophisticated, best-in-class domain-specific technology solution that scales with your brand.

What you get with Augment product and service design

Augment services enable you to make smart, future-proof business decisions with a sustainable product strategy that balances short-term goals with a long-term vision. Our multiskilled team of design experts collaborates with you to define your value proposition and develop an actionable roadmap, ensuring your product or service aligns with market demands and business objectives.

Our product and service design helps you bring your vision to life by creating a market-leading solution that flawlessly meets user needs. We work closely with your stakeholders to re-imagine existing experiences, identify opportunities for new revenue streams, and increase the efficiency of your legacy systems. With our help, you will improve your customer experience by identifying gaps and creating a user-centric service proposition that drives sales and grows your business.

What we do

What our service covers

Since 2009, our world-leading design team has helped visionary entrepreneurs and product leaders innovate their products and services to add impact and customer value. We empower clients to bring their groundbreaking ideas to the market.
01

Product design

More than just ideation, our product design service is a fusion of experience design, strategy, and technology that creates a bridge between your vision and its Agile, risk-free implementation. We’ll help you make smarter decisions by providing you with a 360° concept-to-launch advisory service.

02

Service design

We take a holistic approach to service design, helping our clients launch, improve or transform their services to add tangible customer value. By combining qualitative and quantitative user research, deep domain expertise, and a comprehensive understanding of business processes, we create service propositions that delight our clients and their customers.

03

Business design

Our business design service gives our clients a leading edge by helping them build effective and highly impactful design processes and business models. We tailor our offering to startups and product companies that want to understand how viable their business model is, what user value it will create, and how technically feasible it is to implement.

Service benefits

What you can achieve with Augment product and service design

What we offer

Product and service design at Augment: what we offer

Product ideation

Unlock breakthrough ideas with a holistic approach to ideation. Our cross-functional team, leveraging user insights and business needs, will guide you in defining and designing a winning concept.

Сustomer experience strategy

Enhance customer engagement and retention by creating a customer-centric strategy informed by behavioural science and our expert guidance.

Product roadmapping

Create a long-term product strategy with key feature priorities, and get a comprehensive guiding map of how to execute it.

Accessibility and inclusion assessment

Expand your reach and improve marketability by making your products inclusive for all. We’ll evaluate and adapt your products to cater to the full range of human diversity, creating a more accessible user experience and reaching a broader audience.

Business model and value proposition design

Design and validate winning business models that create a competitive advantage and ensure market fit. We’ll help you clarify your product value proposition and align stakeholders for maximum success

Customer research and usability testing

Gain a deep understanding of your customers and confirm your product’s demand and usability with our customer research and usability testing services. We use a qualitative and quantitative science-based approach to uncover your user needs and mental models.

Innovation workshops
Unlock your innovative potential with our tailored Innovation Workshop™. Our high-impact, participatory approach addresses your top product challenges and drives progress towards your business goals.
Digital products and services audit
Eliminate bottlenecks in your product experience, identify new opportunities for existing services and increase the efficiency of your legacy systems to enhance your value.
DesignOps
Streamline your design operations and amplify design's impact on your organisation. Our services consider process optimisation, team structure, craftsmanship, documentation and design systems to establish end-to-end business efficiency
 

Product strategy consulting

Design, implement, and manage industry-leading solutions that scale as your brand grows. Augment offers comprehensive end-to-end services covering product strategy and management consulting, ideal for any industry that leverages complex technology.

Predict project success with our PoC development services

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